Hardware / Equipment Server
| Hardware |
| Hardware/ Equipment |
| Server Hardware |
| Application Server |
| Meter Data Acquisiton Server in cluster fail-over mode |
| Customer Care related Equipments |
| Hand Set |
| Head Set |
| Call Switching Equipment |
| Automatic Call Distribution |
| ACD S/W |
| Answering Service S/W |
| CTI S/W |
| IP Phones |
| AVAYA IP-EPBX |
| Dialer IP Phone |
| Patch Panel |
| Patch Cord |
| IVRS ( Interactive Voice Response System) server |
| CTI (Computer telephony Integration) server |
| Automatic Call Distributor |
| Dialer |
| Voice Logger |
| Soft telephone |
| Server Racks |
| IDF/MDF Wall Mount Racks |
| IDF/MDF Floor Mount Racks |
| Switches |
| Layer II Switch |
| Routers |
| Router for MPLS/ VPN Network |
| Cabling System |
| LAN Cables, Jacks etc. |
| UPS & Battery System |
| 2/5 kVA UPS |
| MAINTENANCE FREE QUANTA BATTERIES |
| IP Telephony |
| IP PBX |
| IP Phones |
| Workstation & Printers |
| Workstation PC (including UPS, Computer chair, table etc.) |
| TFT Monitor |
| UPS 1 KVA |
| EATON DX-Series ISO TR 11/12, Connectors & Rack |
| Dot Matrix Printers |
| Network LaserJet (B/W) Printer |
| A4 Size Inkjet / Bubble Jet printer |
| QTEL QV-APT-01 PAYMENT KIOSK WITH PRINTER WITH LASER PRINTER 1106 |
| QTEL QV-IK-01 INFORMATION KIOSK WITH PRINTER WITH LASER PRINTER 1106 |
| Machines |
| Touch Screen KIOSK |
| IDMS along with Automatic Token Dispenser Machine |
| Cash/ Cheque Collection KIOSK |
| Spares |
| Spares to maintain agreed performance level |
| Computer Table & Chair |
| Token Dispenser |
| Networking Information at Customer Care center |
| Equipments |
| Server Racks |
| IDF/MDF Racks (EPBX/Switches) |
| IDF/MDF Floor Mount Racks |
| Type 3 |
| Switches |
| Layer II Switch |
| 24Port (10/100) |
| 48Port (10/100) |
| 16 Port (10/100) |
| 8 Port (1Gbps) |
| 8 Port (10/100) |
| Routers |
| Routers for MPLS/VPN Network |
| Type 2 |
| Type 3 |
| Cable/Optical Fiber |
| Type 1 |
| Type 2 |
| Type 3 |
| Any Other device/equipmemt |
| Type 1 |
| Type 2 |
| Type 3 |