Hardware / Equipment Server

Hardware / Equipment Server

A server is a computer that provides information to other computers called “clients” on a computer network.This architecture is called the client–server model. Servers can provide various functionalities, often called “services”, such as sharing data or resources among multiple clients or performing computations for a client. A single server can serve multiple clients, and a single client can use multiple servers. A client process may run on the same device or may connect over a network to a server on a different device. Typical servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.

Server Hardware

Application Server
Meter Data Acquisiton Server in cluster fail-over mode
Hypervisor
Tower Servers
Rack Servers
 Blade Servers

Customer Care related Equipments

Customer Care related Equipments
Hand Set
Call Switching Equipment 
Automatic Call Distribution
ACD S/W
Answering Service S/W
CTI S/W
IP Phones
AVAYA IP-EPBX
Dialer IP Phone
Patch Panel
Patch Cord
IVRS ( Interactive Voice Response System) server
CTI (Computer telephony Integration) server
Automatic Call Distributor
Dialer
Voice Logger
Soft telephone

Server Racks

Server Racks
IDF/MDF Wall Mount Racks
IDF/MDF Floor Mount Racks

Switches

Switches
Layer II Switch
24Port (10/100)
48Port (10/100)
16 Port (10/100)
8 Port (1Gbps)
8 Port (10/100)

Routers

Router for MPLS/ VPN Network

Cabling System

LAN Cables, Jacks etc.

UPS & Battery System

2/5 kVA UPS
MAINTENANCE FREE QUANTA BATTERIES

IP Telephony

IP PBX
IP Phones

Workstation & Printers

‘Workstation PC (including UPS, Computer chair, table etc.)
TFT Monitor
UPS 1 KVA
EATON DX-Series ISO TR 11/12, Connectors & Rack
Dot Matrix Printers
Network LaserJet (B/W) Printer
A4 Size Inkjet / Bubble Jet printer
QTEL QV-APT-01 PAYMENT KIOSK WITH PRINTER WITH LASER PRINTER 1106
QTEL QV-IK-01 INFORMATION KIOSK WITH PRINTER WITH LASER PRINTER 1106

Machines

Touch Screen KIOSK
IDMS along with Automatic Token Dispenser Machine
Cash/ Cheque Collection KIOSK

Spares

Spares to maintain agreed performance level
Computer Table & Chair
Token Dispenser

Application

Automated Call Distribution Software
Computer Telephony Integration Software
Answering Service Software
Interactive Voice Response Software
Softphone Software
Voice Broadcasting Software

Basic Software License

‘Software Licenses-Server OS
Software Licenses-Databases

Server Racks

IDF/MDF Racks (EPBX/Switches)
IDF/MDF Floor Mount Racks

Cable/Optical Fiber

Any Other device/equipmemt

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