Hardware / Equipment Server

Hardware / Equipment Server

Hardware
Hardware/ Equipment
Server Hardware
Application Server
Meter Data Acquisiton Server in cluster fail-over mode
Customer Care related Equipments
Hand Set
Head Set
Call Switching Equipment 
Automatic Call Distribution
ACD S/W
Answering Service S/W
CTI S/W
IP Phones
AVAYA IP-EPBX
Dialer IP Phone
Patch Panel
Patch Cord
IVRS ( Interactive Voice Response System) server
CTI (Computer telephony Integration) server
Automatic Call Distributor 
Dialer
Voice Logger
Soft telephone
Server Racks
IDF/MDF Wall Mount Racks
IDF/MDF Floor Mount Racks
Switches
Layer II Switch
 
Routers
Router for MPLS/ VPN Network
 
Cabling System
LAN Cables, Jacks etc.
UPS & Battery System
2/5 kVA UPS
MAINTENANCE FREE QUANTA BATTERIES
IP Telephony
IP PBX
IP Phones
Workstation & Printers
Workstation PC (including UPS, Computer chair, table etc.)
TFT Monitor
UPS 1 KVA
EATON DX-Series ISO TR 11/12, Connectors & Rack
Dot Matrix Printers
Network LaserJet  (B/W) Printer
A4 Size Inkjet / Bubble Jet printer
QTEL QV-APT-01 PAYMENT KIOSK WITH PRINTER WITH LASER PRINTER 1106
QTEL QV-IK-01 INFORMATION KIOSK WITH PRINTER WITH LASER PRINTER 1106
Machines
Touch Screen KIOSK
IDMS along with Automatic Token Dispenser Machine
Cash/ Cheque Collection KIOSK
Spares
Spares to maintain agreed performance level
Computer Table & Chair
Token Dispenser
 
Networking Information at Customer Care center
Equipments
Server Racks
IDF/MDF Racks (EPBX/Switches)
IDF/MDF Floor Mount Racks
Type 3
Switches
Layer II Switch
24Port (10/100)
48Port (10/100)
16 Port (10/100)
8 Port (1Gbps)
8 Port (10/100)
Routers
Routers for MPLS/VPN Network
Type 2
Type 3
Cable/Optical Fiber
Type 1
Type 2
Type 3
Any Other device/equipmemt
Type 1
Type 2
Type 3
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